brother printer will not print after installing new cartridge

Press the UP OR DOWN ARROW key to select Test Print. Press the UP OR DOWN ARROW key to select Machine Info. Print 10 to 15 blank pages from the computer to further clean any remaining debris left on the drum surface.Ī. Reinstall the drum unit and toner cartridge assembly into the machine, close the front cover, pressing firmly on each side until the cover clicks into place.ģ. If you put it in properly, the green lock lever will lift automatically. Reinstall the toner into the drum (be sure it clicks into place). Be sure to return the green tab to the home position.į. Once the drum surface is dry, clean the primary corona wire inside the drum unit by gently sliding the green tab located at the top of the drum unit from left to right and back several times. Before continuing further, allow the alcohol to evaporate or dry off the drum surface.Į.

If physical damage, such as scratches, nicks or gashes in the surface of the drum, is found when inspecting the drum, there is no need to continue cleaning since it will not resolve the issue. Use the white gear on the far left side to turn the roller and ensure you clean the entire surface.Īs a precaution please note: Isopropyl alcohol is flammable and should be kept away from fire or flame. You can also use an alcohol swab, such as a medical alcohol pad or wipe, which can be found in a first aid kit. Clean the roller by gently wiping the entire surface with a lint free cloth or cotton swab lightly moistened with isopropyl alcohol (91% strength alcohol is preferred, but 70 - 75% strength alcohol is also acceptable). If toner scatters on your hands or clothes, immediately wash it off with cold water.Ĭ.

NOTE: Handle the toner cartridge carefully. Push down the green lock lever on the left side of the drum unit and toner cartridge assembly and then lift the toner cartridge out of the drum unit. NOTE: We recommend that you place the drum unit and toner cartridge assembly on a piece of paper in case you accidentally spill or scatter toner.ī. Open the front cover and remove the drum and toner assembly. This issue is usually resolved by cleaning and/or replacing the drum.Ī. The Brother limited warranty does not apply to any problem that is caused by the use of third party drum units, toner cartridges, or toner.ġ. Using non-Brother supplies may affect the hardware performance, print quality, and machine reliability. Each individual component is designed to work with the other to ensure quality and reliability. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Brother recommends that customers use only genuine Brother drum units and/or toner cartridges.

Brother printer will not print after installing new cartridge